Data Protection

Privacy Policy rm68 – Your Personal Data Protection

Rm68 is committed to protecting the privacy and security of your personal information. This policy transparently explains how we collect, use, and protect your data.

Last Updated: 1 January 2026
SSL 256-bit Encryption Active
Secure Data
Protected Servers
No Data Sales
To Third Parties
User Rights
Full Control
PDPA Compliant
Malaysian Standards
Our Privacy Commitment

Six Core Principles Privacy Protection rm68

Learn how rm68 implements your personal data protection to the highest standards in the online gaming industry.

Advanced Encryption

All data transmitted between your device and rm68's servers is protected with 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia.

Secure Data Storage

Your personal information is stored in data centres equipped with multi-layered physical and digital security. Access to data is restricted to authorised personnel with a legitimate need.

Right of Access & Rectification

You have the full right to access, review, and request corrections to your personal data held by rm68 at any time through our support team, which is active 24/7.

No Sharing Without Consent

Rm68 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit prior consent. Your data belongs entirely to you.

Active Threat Detection

Rm68's security monitoring system operates 24/7 to detect any unauthorised access attempts. All threats are identified and addressed proactively before they can affect your data.

Malaysia PDPA Compliance

Rm68 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring every aspect of our data management meets applicable local legal requirements.

1 Introduction & Scope of Privacy Policy

Welcome to rm68. We understand that your privacy is of the utmost importance, and we take this responsibility very seriously. This Privacy Policy transparently and comprehensively explains how rm68 ("we", "Platform", or "Company") collects, uses, stores, discloses, and protects your personal information when you use our online gaming platform at rm68.fun.

This document applies to all users of the rm68 platform, including visitors who are only browsing the website, prospective members who are in the process of registering, and registered members actively using our services. This policy also covers the use of the rm68 mobile app, which can be downloaded via App page ours.

By using the rm68 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform. rm68 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related legislation.

Important Note: This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy rm68, all of which together constitute the entire agreement between you and our platform.

2 Personal Information We Collect

Rm68 collects your personal information through several methods depending on how you interact with our platform. The information collected can be categorised into several key categories:

Information you provide directly:

  • Full name as stated on your official identification document (MyKad, passport).
  • Date of birth and gender for age verification and KYC purposes.
  • Active email address used as the login ID and primary communication channel.
  • Mobile number for two-factor authentication (2FA) and transaction notifications.
  • Full residential address including postcode and state.
  • Bank account details and identification number for KYC and payment processing purposes.
  • Financial information including your preferred deposit and withdrawal methods.

Automatically collected information:

  • IP address and approximate geolocation data for security and compliance purposes.
  • Device type, operating system, and web browser version used.
  • Access log data including dates, times, and pages visited.
  • Gaming activity data including betting history, wins, and losses.
  • Cookie data and related tracking technologies (as described in Section 6).

Data Minimisation Principle: rm68 only collects information that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond the services we provide to you.

3 How We Use Your Information

Rm68 uses the personal information collected solely for lawful and transparent purposes. The following is a detailed description of how your data is used in the day-to-day operations of our platform:

  • Account management: Account registration, identity verification, secure login, and ongoing maintenance of your account profile.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions efficiently and securely through trusted payment channels.
  • KYC & AML Compliance: Meeting Know Your Customer and anti-money laundering legal requirements as mandated by the relevant authorities.
  • Platform security: Detecting and preventing fraud, unauthorised access, multi-account use, and other suspicious activities that may compromise platform security.
  • Customer support: Enabling our support team to better understand the context of your issue and provide accurate, timely assistance.
  • Experience personalisation: Personalising content, promotions, and game recommendations based on your preferences and gameplay patterns (with your consent).
  • Service communications: Sending transaction notifications, account updates, promotional information, and relevant platform news.
  • Analytics & improvement: Analysing aggregated usage patterns to improve platform performance, user interface, and overall service quality.
  • Legal compliance: Fulfilling legal, regulatory, and judicial obligations applicable to the operation of the online gaming platform.

Direct Marketing: rm68 will only use your information for direct marketing after obtaining your explicit consent. You may withdraw this consent at any time via your account settings or by contacting our support team.

4 Data Sharing & Disclosure

Rm68 does not sell, rent, or trade your personal information to any third party. However, there are certain situations where we may need to share your information with selected and trusted parties:

  • Payment service providers: Approved payment gateway providers require the necessary information to securely process your deposit and withdrawal transactions.
  • Gaming software providers: Third-party game developers may receive session data required to ensure a smooth gameplay experience.
  • Identity verification services: Approved third-party KYC and identity verification providers to process the verification documents you submit.
  • Legal Authority: rm68 will disclose personal information when required by law, court order, or direction from a lawful authority.
  • Fraud prevention: Recognised anti-fraud agencies for the purpose of maintaining platform integrity and protecting all users.

All third parties that receive your data are required to comply with strict privacy policies and may only use that data for the specified purposes. rm68 signs Data Processing Agreements (DPA) with all service providers to ensure your data is protected at every stage.

International Data Transfers: If your data needs to be transferred outside Malaysia, rm68 ensures such transfers comply with PDPA requirements and are protected by safeguards equivalent to or stronger than local standards.

5 Security & Data Protection

Rm68 continuously invests in the latest security infrastructure to ensure your personal data is always protected to the highest standards. The technical and organisational security measures we implement include:

  • Data encryption in transit: All communications between your browser or app and rm68's servers are secured using TLS 1.3 protocol with AES-256 encryption.
  • Data encryption at rest: Sensitive information such as passwords is stored in hashed form using an irreversible bcrypt algorithm.
  • Two-factor authentication (2FA): rm68 offers and encourages the use of 2FA on all accounts to protect against unauthorised access.
  • Continuous monitoring: Our Security Information and Event Management (SIEM) system monitors all platform activity around the clock to detect anomalies and security threats in real time.
  • Regular security audits: rm68 undergoes regular penetration testing and independent security audits conducted by recognised cybersecurity firms.
  • Internal access controls: The principle of least privilege is applied — staff can only access the data necessary to perform their duties.
  • Secure data backup: Data is regularly backed up to secure, geographically separate locations to ensure continuity of service.

Shared Responsibility: While rm68 implements robust technical protections, the security of your account also depends on your own actions. Always use a strong and unique password, enable 2FA, and never share your login credentials with anyone.

6 Cookies & Tracking Technologies

Rm68 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as secure login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Collecting information on how you use the platform to help us identify issues and improve overall performance.
  • Functionality cookies: Remembering your preferences and settings such as preferred language, display settings, and login details for your convenience.
  • Analytics cookies: Used to understand platform usage patterns on an aggregated, anonymous basis for continuous improvement purposes.

You can control or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the rm68 platform.

Rm68 does not use cookies for third-party advertising purposes or to track your activity on other websites outside our own platform.

7 Your Rights Regarding Personal Data

As a rm68 user and an individual whose personal data we process, you have certain rights protected under Malaysia's PDPA and our privacy policy. We fully respect and facilitate the exercise of these rights:

Your Rights Description How to Use
Right of Access Requesting a copy of the personal data we hold about you Contact customer support
Right to Rectification Requesting correction of inaccurate or incomplete data Account settings or support
Right to Erasure Requesting deletion of your personal data (subject to legal requirements) Contact customer support
Right to Object Objecting to data processing for direct marketing purposes Account settings or email
Right to Portability Receiving your data in a machine-readable format Contact customer support
Right to Withdraw Withdrawing consent to data processing at any time Account settings or support

Rm68 will process all privacy rights requests within 21 business days from the date of receipt of a complete request. For more complex cases, this period may be extended with advance notice to you. No charges apply for the first privacy rights request within any 12-month period.

All requests are handled with care. rm68 will not impose any penalty or discrimination against you for exercising your legally guaranteed privacy rights. Contact us at [email protected] to submit any privacy request.

8 Child Data Protection

Rm68 is an online gaming platform exclusively for adults aged 18 and above. We take child protection very seriously and do not target our services at individuals under the age of 18 under any circumstances.

  • Rm68 does not knowingly collect or process any personal information from individuals under the age of 18.
  • If we discover that personal data of a minor has been collected without proper age verification, that data will be deleted immediately and the associated account will be closed.
  • Parents or legal guardians who discover that their children have registered an account on the rm68 platform are asked to contact our support team immediately.

Complaints Involving Children: rm68 enforces strict age verification procedures during the KYC process. If you suspect any account is held by an underage individual, please report it to us immediately through the available support channels.

9 Privacy Policy Amendments

Rm68 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. Each version of the policy will include a clear "Last Updated" date at the top of the document.

For material amendments — meaning changes that significantly affect your privacy rights or how we use your data — rm68 will:

  • Sending email notices to all registered members at least 14 days before changes take effect.
  • Displaying a clear notice on the platform's home page for a reasonable period.
  • For amendments requiring new consent, we will request your explicit consent before any new processing begins.

Continued use of the rm68 platform after the effective date of any amendment will be considered acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account before the effective date.

We recommend that you check this Privacy Policy page periodically. You can bookmark this page for easy reference in the future.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how rm68 handles your personal data, our privacy team is ready to assist you through the following channels:

  • Privacy Email: [email protected] — for all privacy-related inquiries, data access requests, and formal complaints. Average response time within 24 hours on business days.
  • Live Chat: Available 24 hours a day, 7 days a week via the chat widget on the rm68 platform for general privacy-related enquiries.
  • Language: Our team is fluent in Bahasa Malaysia and ready to assist you in the language you are most comfortable with.

If you believe that rm68 has not addressed your privacy concerns satisfactorily, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your country of residence.

Rm68 is committed to resolving all privacy complaints fairly, transparently, and within a reasonable timeframe. We treat every piece of feedback as an opportunity to improve our privacy practices for the benefit of all platform users.

Your Privacy, Our Priority. At rm68, we believe user trust is the foundation of a sustainable business. Every decision we make regarding your data is grounded in the principles of respect, transparency, and accountability. Thank you for trusting rm68.

FAQ

Frequently Asked Questions About rm68 Privacy

Answers to the most frequently asked questions by rm68 members regarding their personal data protection and privacy.

Absolutely not. rm68 never sells, rents, or trades your personal information to any third party for marketing or commercial purposes. Your data is only shared with carefully selected service providers for specific operational purposes such as payment processing and KYC verification, and only to the extent necessary.

rm68 retains your personal data for as long as your account is active and for any additional period required by relevant laws or regulations. Financial transaction records are typically retained for a minimum of 7 years to meet AML/KYC legal requirements. After that period, data will be securely deleted or anonymised.

You can submit a data access request by contacting the rm68 support team via email at [email protected] or through the platform's live chat. Include your username and the required identity verification details. rm68 will process your request within 21 business days and provide a copy of your data in a readable format.

Yes. rm68 does not store credit or debit card information directly on our servers. All card transactions are processed through authorised payment gateways that comply with PCI-DSS standards. Bank account information for withdrawal purposes is stored in encrypted form and is only accessible by authorised systems for payment processing.

Yes, you have the right to request deletion of your account and personal data. However, some data may need to be retained for a certain period to meet legal requirements such as financial records and AML compliance. Data not subject to legal retention requirements will be deleted within 30 days of the request being confirmed. Contact our support team to initiate this process.

In the event of a material data security breach, rm68 will notify affected users within 72 hours of becoming aware of the incident, in line with industry best practices. We will describe the nature of the breach, the data potentially affected, the remediation steps taken, and the actions you can take to protect yourself.
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