Rm68 believes gambling should be an enjoyable form of entertainment, not a burden. We provide self-control tools and comprehensive guidance so your gaming experience stays safe, controlled, and responsible.
Rm68 is more than just a gaming platform — we are a responsible partner who always puts our members' well-being above all else.
Rm68 provides comprehensive self-control tools — daily, weekly, and monthly deposit limits, loss limits, wagering limits, and session time limits. All settings can be adjusted directly from your account at any time without needing to contact support.
Every registration at rm68 goes through a thorough KYC process to ensure that only individuals aged 18 and above are permitted to play. Valid identification documents are required and accounts suspected of belonging to minors will be blocked immediately.
Rm68 automatically sends session time reminders after you have been playing for a set period. This feature helps you stay aware of the time spent on the platform and make smarter, more controlled decisions about your play.
If you need a break, rm68 offers temporary break options from 24 hours up to 6 months, or permanent self-exclusion if needed. All requests are processed promptly and handled with full respect, no questions asked and no pressure applied.
Rm68's smart system monitors each member's gaming patterns and will proactively alert you if your activity shows signs of problematic behaviour. This enables early intervention before issues become more serious.
The trained rm68 support team is available 24/7. We also provide links to professional help resources for those who need deeper support in addressing excessive gambling problems.
At rm68, we believe that online gambling should be an enjoyable, relaxed, and controlled form of entertainment — not a source of stress, financial hardship, or conflict in your life. Our responsible gaming philosophy is built on one core principle that never changes: our members' well-being is our absolute priority, above any business profit consideration.
As a trusted online gaming platform in Malaysia, rm68 takes a proactive approach to ensuring a healthy gaming environment. This means we do not simply wait for problems to arise before taking action — instead, we build systems, tools, and policies specifically designed to prevent problems from the very start.
We understand that a small number of individuals may find it difficult to control their gambling habits. For them, rm68 provides a comprehensive support network — from in-account self-control tools to professional help resources that can be accessed privately and without shame.
Responsible gaming is not merely a slogan or a licensing requirement for rm68 — it is a core value embedded in every operational and platform development decision we make. When you play with rm68, you play with a platform that genuinely cares about you as an individual, not simply as a source of revenue.
Important Notice: Gambling should be viewed purely as a cost of entertainment — just like going to the cinema or dining out. Never gamble with money you cannot afford to lose, or use gambling as a way to solve financial problems.
Identifying the early signs of problem gambling is the most important first step. Many people do not realise that their gambling habits have crossed the boundaries of healthy entertainment. Here are the warning signs to watch out for in yourself:
If you identify two or more of the above signs in yourself, this may be a sign that you need help. Don't feel ashamed or afraid — rm68 is here to support you in taking the first step toward recovery.
Rm68 provides a range of self-control tools you can use to manage your gaming activity more responsibly. All tools are designed to give you full control as a user:
Set daily, weekly, or monthly deposit limits to control how much money you add to your rm68 account. Decreases to limits take effect immediately, while limit increases require a 24-hour waiting period.
Set the maximum amount you are willing to lose within a given period. Once this limit is reached, your account will be automatically restricted until the limit period expires, preventing further losses.
Set a time limit for each session. rm68 will send a reminder when you are approaching your time limit and provide the option to extend or end your session consciously.
An option to hide your account balance display while playing, to reduce the temptation to continue playing based on the amount of money in your account.
How to Activate: Log in to your rm68 account, go to Account Settings and select "Responsible Gaming". All self-control tools can be activated and adjusted from there in under two minutes.
In addition to the self-control tools you manage yourself, rm68 also enforces several automatic limits and restrictions as an additional layer of protection for all platform members:
All these limits are part of rm68's commitment to ensuring our platform is used responsibly and in the spirit of healthy entertainment. These limits are not intended to inconvenience you, but to protect you and ensure a more enjoyable long-term gaming experience.
Limit Change Request: Any request to increase account limits requires a mandatory waiting period of 24 to 72 hours before taking effect. This is a protective measure we take in your best interest.
Rm68 offers two main options for members who feel they need a break from gaming activity:
Temporary Break (Cool-Off Period): You can activate a break period of 24 hours, 48 hours, one week, or one month. During this time, you will not be able to log in or make any deposits to your rm68 account. Any existing balance will remain safely in your account. A temporary break can be extended but cannot be shortened once activated.
Self-Exclusion: For those who need a longer break, the self-exclusion option allows you to block access to your rm68 account for six months, one year, two years, or permanently. Self-exclusion requests are processed within 24 hours and rm68 will ensure all marketing communications are also stopped.
Don't Wait Too Long: If you feel your gambling activity is starting to feel out of control, acting early is always better. Contact rm68 support via live chat to activate a temporary break or self-exclusion immediately.
Rm68 takes a zero-tolerance approach to the participation of minors and underage individuals in any gambling activity on our platform. Strict age verification is enforced at every stage of registration and KYC identity verification.
For parents and guardians, here are some practical steps you can take to protect children from accessing online gambling sites:
Report Any Misuse: If you are aware of any individual under the age of 18 using the rm68 platform, please contact our support team immediately at [email protected]. Your report will be kept confidential and action will be taken promptly.
If you or someone you care about is struggling with a gambling problem, remember that you are not alone. Seeking help is a sign of strength, not weakness. rm68 encourages anyone who needs support to reach out to the professional help organisations available in Malaysia:
Rm68 also provides in-platform support via 24/7 live chat. Our trained team can help you understand the options available, activate self-control tools, or connect you with the right support resources — all handled confidentially and without judgment.
Remember, seeking help early is always easier than waiting until the problem grows larger and harder to manage. rm68 is always here for you — not just as a gaming platform, but as a partner that genuinely cares about your overall well-being.
You Are Not Alone: The rm68 support team is ready to help you take the first step toward healthier and more responsible gaming. Reach us via live chat on the platform or by email at [email protected]. All conversations are kept strictly confidential.
Answer the following questions honestly. If you answer "Yes" to more than two questions, we encourage you to contact the rm68 support team or seek professional help.
Have you ever gambled longer than planned or wagered more money than you originally intended?
Have you ever gambled to chase losses — continuing to play in hopes of recovering money you have already lost?
Have you ever hidden your gambling activity or the amount of money spent on gambling from family members or people close to you?
Have you ever borrowed money, sold belongings, or used funds meant for other purposes in order to gamble?
Have you ever felt restless, irritable, or uncomfortable when trying to cut back or stop gambling?
Has gambling ever caused problems in your personal relationships, work performance, or studies?
Have you ever used gambling as a way to escape problems, daily stress, or feelings of sadness and anxiety?
Have you ever tried to stop or reduce your gambling but failed to do so despite strong intentions?
If you answer "Yes" to 2 or more questions, we encourage you to reach out to the rm68 support team or seek professional help. Take that first step today — it's easier than you think.
Answers to the most frequently asked questions by rm68 members about responsible gaming and self-control.